Terms of Service

By accessing or using the website at www.owlclaw.com ("Website") or engaging any services provided by OwlClaw Technologies, operated by EduVed Global Private Limited, a registered Indian company ("Company", "we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, please do not use our Website or services. These Terms apply to all visitors, users, and clients.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website. Your continued use of the Website after any changes constitutes acceptance of the updated Terms.

OwlClaw Technologies provides digital marketing services including but not limited to:

Search Engine Optimisation (SEO): On-page, off-page, technical SEO, local SEO, and content strategy.

Performance Marketing: Google Ads, Meta Ads, LinkedIn Ads, and other paid advertising channel management.

Social Media Marketing: Content creation, community management, and social media strategy.

AI Marketing Solutions: AI-powered SEO, content automation, chatbot development, and marketing automation.

Website & Landing Pages: Website design, development, landing page creation, and CRO services.

Specific services, deliverables, timelines, and pricing are defined in individual client agreements or Statements of Work (SOW) agreed in writing before project commencement.

To enable us to deliver services effectively, clients agree to:

Timely Access: Provide necessary access to advertising accounts, analytics platforms, website CMS, and other required tools within agreed timelines.

Accurate Information: Provide accurate, complete, and up-to-date information required for campaign management and reporting.

Content Approvals: Review and approve content, ad creatives, and strategies within agreed review periods. Delays in approvals may affect campaign timelines.

Budget Management: Maintain sufficient advertising budgets in connected platforms (Google Ads, Meta) as agreed. We are not responsible for campaign underperformance due to budget shortfalls outside our control.

Legal Compliance: Ensure that products, services, and advertising claims provided to us for promotion comply with all applicable laws, regulations, and platform policies.

Retainer Services: Monthly retainer fees are invoiced in advance at the beginning of each month. Payment is due within 7 days of invoice date unless otherwise agreed.

Project-Based Work: A deposit of 50% is required before project commencement. The remaining balance is due upon project completion or as specified in the project agreement.

Advertising Spend: Client advertising budgets (Google Ads, Meta Ads, etc.) are managed in client-owned accounts. Ad spend is separate from our management fees and is the client's responsibility.

Late Payments: Invoices unpaid beyond 15 days may attract a late payment fee of 1.5% per month. We reserve the right to pause services for accounts with outstanding balances exceeding 30 days.

Refunds: Monthly retainer fees are non-refundable once work has commenced for that month. Disputes must be raised within 7 days of invoice receipt.

Client-Owned Content: All final deliverables produced specifically for the client — including ad creatives, website content, and custom reports — become client property upon full payment.

Our Intellectual Property: Our methodologies, frameworks, templates, processes, and proprietary systems remain the intellectual property of OwlClaw Technologies / EduVed Global Private Limited. Clients receive a licence to use deliverables but not our underlying systems.

Client-Provided Materials: Clients retain ownership of all materials they provide to us (logos, brand assets, product images, content). By providing these materials, clients grant us a limited licence to use them for service delivery.

Portfolio Rights: We reserve the right to reference our work with clients in our portfolio and case studies, subject to confidentiality obligations. Clients may opt out by written request.

Both parties agree to maintain the confidentiality of non-public information disclosed during the course of the engagement — including campaign data, business strategies, financial information, and client lists.

This obligation survives termination of the service agreement for a period of 2 years.

Confidentiality does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

Digital marketing results depend on numerous factors including market conditions, competition, platform algorithm changes, client budget, and client-side factors outside our control.

We do not guarantee specific outcomes, rankings, traffic levels, or revenue results. Any projections provided are estimates based on historical data and industry benchmarks — not commitments.

We commit to: applying industry best practices, transparent reporting, proactive communication of significant changes, and continuous optimisation to improve performance.

We are not responsible for third-party platform changes (Google algorithm updates, Meta policy changes, etc.) that affect campaign performance.

To the maximum extent permitted by applicable law, EduVed Global Private Limited and OwlClaw Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business opportunities.

Our total liability for any claim arising from or related to our services shall not exceed the total fees paid by the client in the 3 months preceding the claim.

We are not liable for: advertising platform suspensions caused by client account history, results of campaigns using client-provided content that violates platform policies, or losses due to third-party tool failures.

By Client: Clients may terminate monthly retainer agreements with 30 days written notice. Project-based agreements may be terminated by mutual written agreement with payment for work completed to date.

By Us: We may terminate services immediately if: (a) the client fails to pay outstanding invoices within 30 days, (b) the client engages in illegal or unethical activities, (c) the client's industry or business practices conflict with our values or legal obligations.

Upon Termination: All client-owned accounts, assets, and data will be transferred to the client. We will provide a final report for the period up to termination.

You may use our Website for lawful purposes only. You agree not to:

Use the Website in any way that violates applicable local, national, or international laws.

Transmit unsolicited commercial communications or spam.

Attempt to gain unauthorised access to any part of the Website or its related systems.

Use automated tools to scrape, copy, or extract content from the Website without prior written consent.

Impersonate any person or entity or misrepresent your affiliation with any person or entity.

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

Prior to initiating legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of 30 days.

If negotiation fails, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with the arbitration seat in New Delhi.